YA SOKO | TERMS & CONDITIONS

• Conditions – means these terms and conditions and the Special Conditions

• Product – means a product displayed for sale on the Website

• Product Description – means that part of the Website where certain terms and conditions in respect of the individual Product are provided

• Special Conditions – means the terms and conditions in the Product Description

• Users – means the users of the Website collectively

• Personal Information – means the details provided by you on registration

• We/us – means Ya-Soko Ltd, registered office 86-90 Paul Street, 3rd Floor, London, England, EC2A 4NE. Registered in England. Company registration number 16048801. 

• Website – means the website located at www.ya-soko.com or any subsequent URL which may replace it.

• Cookies – means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer

• United Kingdom – means England, Wales, Scotland, Northern Ireland and the Channel Islands

• You – means a user of this Website.

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Registration

You warrant that:

• The Personal Data which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and

• You will notify us immediately of any changes to the Personal Data by updating these details on your online account.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity 

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

OUR RIGHTS

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

THIRD PARTY LINKS

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

RECOMMENDATIONS

When you use our website, you'll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you're browsing the site.

Please see our Privacy Notice. If you'd like more information on how we use your personal data to recommend products to you.

We will treat all your Personal Data as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable privacy regulations and consumer legislation.

If you'd like to read more on how and where we collect or how we use your personal data, please see our Privacy Notice

In the Privacy Notice, you can also find out how to stop receiving marketing information.

Please see our cookies policy to learn more about what cookies we use, their nature, purpose and related usage of your personal data on ya-soko.com

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

HAMPERS & GIFT BOXES

In the event of supply difficulties, we reserve the right to substitute goods or packaging of equal quality and value.

Orders

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. 

Find out more about our Refund policy which is incorporated into these Conditions.

CONTRACT CREATION AND ELECTRONIC CONTRACTING

The technical steps required to create the contract between you and us are as follows:

• You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website

• You'll need JavaScript enabled on your computer to buy products and check out. Please enable JavaScript in your browser, then refresh your browser to continue. 

• We may send you an order acknowledgement email as soon as you place your order, and you will receive an order confirmation email detailing the Products you have ordered. These emails do not constitute acceptance of your order

• For items being delivered to you, when your product is shipped from our warehouse we will send you a despatch confirmation email

• Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order

• For most products sent directly from our warehouse, your credit/debit card will be charged when your order is placed.

• If the product is being delivered directly to you from a supplier, for instance in the case of larger products such as electrical appliances and furniture, you may be charged at any point between confirmation of your order and despatch. The exact timing of this will vary according to supplier and the product you're ordering

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock

• Our inability to obtain authorisation for your payment

• The identification of a pricing or product description error

• Your not meeting the eligibility to order criteria set out in the main Terms & Conditions

• If you are placing an order for an item that by law is age-restricted, then by clicking the order confirm button you are also confirming to us that you are of at least the legal age required to purchase the product. By clicking the order confirm button, you further acknowledge and consent to us taking steps to verify your age by reference to publicly-available third-party sources.  We reserve the right not to supply any age-restricted product where we reasonably believe that you are below the relevant minimum age. 

• All age-restricted goods must be received by a person who is at least 18 years old at the time of delivery or click & collect handover. We require this regardless of the relevant age limit for the age-restricted product. As an example, age-restricted digital media with an age restriction of 15 can only be given over at the point of delivery handover to an individual who is 18 years old or over.

• We reserve the right to request proof of age identification from you if your order contains age-restricted goods, and we are unsure that you are at least 18 years old at the point of delivery handover. For the delivery or handover of all age-restricted goods, we operate on a Challenge 25 basis, which means that if we think you look under the age of 25, we will ask you to show us proof of age identification. If you are asked for proof of age identification and are unable to provide us with any, we reserve the right to withhold the delivery.

• We reserve the right to limit the number of a given item that can be bought by an individual customer should we deem it appropriate. We also reserve the right to suspend your account and any associated accounts and contact you if we notice an unusual pattern of returns activity or there is other suspicious activity associated with your account or any associated accounts. In the event that this happens you will receive an email not notify you of this

• Should we have taken payment prior to non-acceptance of your Order then we will refund you, but please note that it can take up to 5 to 7 days for the bank to transfer the funds to you

The contract will be concluded in English.

The details of your specific contract will not be filed by ya-soko.com. If you do require any information regarding orders you have placed with ya-soko.com, please write to us at: support@ya-soko.com.

CONSUMER CONTRACTS REGULATIONS 2013

This legislation offers you the following cancellation rights when you buy online:

• You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.

• Your right to return or cancel products does not apply to goods that are made to measure or are made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. This doesn't affect your statutory rights if goods are faulty or not as described.

• If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.

• To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order (including order number) you wish to cancel and, where available, your phone number and email address.

• You can cancel by emailing us at support@ya-soko.com.

• If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This does not include the cost of delivery or for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery 

• We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.

Please see our Refund policy for further details.

1. Ya-Soko Ltd gift cards and e-gift cards 

2. You can redeem the Ya-Soko Ltd e-gift card online as part or full payment.

3. The following exclusions apply to use of our e-gift card: Ya-Soko Ltd magazine subscriptions, photo printing or software downloads on ya-soko.com.  

4. You cannot use an e-gift card to purchase another e-gift card.

5. Please protect your e-gift card and treat it as cash; we cannot replace lost or stolen e-gift cards.

6. The gift card will expire 12 months from purchase or last use. We will not refund any balance remaining and we will invalidate the card.

7. E-gift cards can be purchased in our online shop with a minimum value of £10. E-gift cards have a maximum value of £500.

8. E-gift cards cannot be exchanged for cash. We do not give change or refunds on e-gift cards.

9. If you are using an e-gift card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired.

10. Where goods you have purchased with a gift card are subsequently exchanged for goods of a lower price or returned, monies owing will be refunded to a gift card.

11. If you return an item bought online using an e-gift card, we’ll refund the amount to an e-gift card. This does not affect your statutory rights.

12. If you place an order at ya-soko.com an e-gift card and subsequently cancel the order before delivery, monies owing will be refunded to your gift card or e-gift card. This does not affect your statutory rights.

13. We reserve the right to refuse to accept an e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.

14. We reserve the right to amend the e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so

INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

COMPLIANCE WITH LAWS

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

LIMITATION OF LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

• any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

• any loss of goodwill or reputation; or

• any special or indirect losses

suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

WAIVER

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

SURVIVAL

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

ENTIRE AGREEMENT

These Conditions govern our relationship with you. Any changes to these Conditions will be updated on our website. In this way, we can avoid any problems surrounding what Ya-Soko Ltd and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

LAW

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

CONTACT

For any queries regarding our service, please contact us via email at support@ya-soko.com.

Our company details are:

Ya-Soko Ltd
Registered office: 86-90 Paul Street, 3rd Floor, London, England, EC2A 4NE

Company registration number: 16048801

1. WHO CAN ENTER

1.1 This Competition is open to all residents of the United Kingdom. If you are under the age of 18, you must obtain parental or guardian consent to enter, and they must agree to these Terms and Conditions on your behalf. The Promoter may require any information that we consider reasonably necessary in order to verify your eligibility. 

1.2 By submitting an entry, you are agreeing to be bound by these Terms and Conditions. The instructions provided at the point of entry form part of the Terms and Conditions of this Competition. In the event of a conflict, these Terms and Conditions take precedence. 

1.3 The Competition is free to enter and no purchase is necessary. In some promotions a subscription may be necessary.

2. DEADLINE FOR ENTRIES

2.1. Entries must be received between the start and closing date stated. Entries received after the Closing Date will not be accepted. 

3. HOW TO ENTER

3.1 To enter, simply go to your Ya-Soko Ltd account registered email address to log. Follow the instructions online or in your email or in accordance with the information you received by separate email. 

3.2 There is a limit of one entry per person. Multiple entries submitted directly or with the use of any automated systems will not be entered into the draw. 

3.3 No responsibility will be accepted for entries that are lost, delayed, mislaid or regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

3.4 Those entries not in accordance with the rules will be void and will entitle the Promoter to exclude the entry from the Competition. Any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the Competition. 

4. THE PRIZE 

4.1  Prizes are non-transferable, non-refundable and no cash alternative is offered. 

4.2 By participating in the Competition, participants agree that the prize is awarded on an "as is" basis, and that neither the Promoter, nor any of its subsidiary or affiliated companies make any guarantees, representations or warranties of any nature in respect of the prize. 

4.3 If circumstances beyond the Promoter's control make it necessary to do so, [or at its sole discretion,] the Promoter reserves the right to substitute another prize, in its sole discretion, of a similar nature and an equivalent value. 

5. WINNER SELECTION 

5.1 All valid and, if applicable, correct entries received by the Closing Date will be entered into a prize draw, and the winner will be picked at random. The winner will be selected at random by a computer process from all valid entries from the competition. 

5.2 The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation, the Promoter will publish the surname and county of major prize winners and, if applicable, their winning entries in marketing communications (if separate consent is given to do this) or send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails support@ya-soko.com stating the month, year, and title of the competition. 

5.3 If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

6. WINNER NOTIFICATION

6.1 The winner will be notified by email as soon as practicable after the prize draw, using the contact details provided with the Competition entry. The winner will be required to respond within 24 hours of notification (unless otherwise stated) confirming their acceptance of the prize. In the event the winner does not respond to communications within this period or if the prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner.  

6.2 The prize will be sent to the winner as soon as reasonably practicable after The Promoter has received a response from the winner, confirming their delivery address.

7. DATA PROTECTION AND PUBLICITY

7.1 By entering the Competition, you understand that for the purposes of administering the Competition and prize fulfilment, it is necessary for the Promoter and the any third parties, to hold and process your personal data:Personal data will only be processed by the Promoter as set out in our privacy policy: 

7.2 If you have opted-in to receiving further information from the Promoter and/or its agents or suppliers, you agree that the relevant party may use and store these details to provide further information about their products and services (in accordance with the privacy policy of the relevant entity).

7.3 If you are the winner of the Competition, you agree that the Promoter may use your name, image and county of residence to announce the winner of this Competition and for any other reasonable and related promotional purposes, for no further consideration.

8. LIMITATION OF LIABILITY

8.1 The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Competition or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

8.2 If you have opted-in to receive further information or marketing from any of the Promoter’s agents or suppliers involved in the administration of this Competition, you understand and accept that the relevant third party will be solely responsible for any processing of your personal data for these purposes, that such processing will be governed by terms of that third party’s privacy policy and that the Promoter accepts no responsibility or liability in association with any such data processing for these purposes.  

9. GENERAL

9.1 If there is any reason to believe that there has been a breach of these Terms and Conditions or if the Promoter believes that your conduct may be unlawful or otherwise bring the Competition or Promoter into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the Competition.

9.2 The decision of the Promoter regarding any aspect of the Competition is final and binding and no correspondence will be entered into.

9.3 The Promoter reserves the right to suspend, cancel, or amend the prize where it becomes necessary to do so, with no liability to any entrants or third parties. The Promoter shall not be responsible if the winner is unable to redeem the prize for any time period as a result of government guidelines or restrictions. No alternative booking dates or compensation will be available in these circumstances. 

9.4 This Competition and all issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.

The Promoter is Ya-Soko, a company with registered company number 16048801 and registered office 86-90 Paul Street, 3rd Floor, London, England, EC2A 4NE. All correspondence in connection with this Competition should be sent to support@ya-soko.com.

Please note that competitions involving Ya-Soko Ltd' suppliers may have varied terms and conditions. Please see competition specific terms and conditions for further detail.

Terms and Conditions of Subscriptions

Subscriber Promotion Overview

Subscribe to our newsletter and receive a 10% discount. 

Eligibility

The 10% off your first order is only valid for new subscribers and for your first order only. Existing subscribers are not eligible for the discount. There is no expiry date for this promo. The Code can only be used once.

Subscription Confirmation

Upon subscription you will automatically be added to our subscribers database and will receive an automated email with your 10% discount code.

Please see our Privacy Policy for more details.

Unsubscribing

You may unsubscribe from our newsletter at any time without any further obligation by clicking “Unsubscribe” or emailing us at: support@ya-soko.com with the subject field “Unsubscribe”. Though we secretly hope you stay.

Limitations

- The 10% Off your first order for new customers is limited to one use per customer and has no expiry date.

- All promos are subject to availability.

Withdrawal of Offer

Ya-Soko reserves the right to withdraw any offers at any time without prior notice.

Offer Validity

The New subscriber discount of 10% is valid until Ya-Soko Ltd decides to end the offer.

Privacy Policy

Please review our privacy policy to understand how we collect, use, and protect your personal information By subscribing, you agree to these terms and conditions. 

Useful Links

Please see the following links for more details:

Our Privacy Policy

Our Subscription Terms & Conditions

Our General Site Terms & Conditions

Our Subscription page

If you have any questions please contact us at: support@ya-soko.com

Please Find Here The Terms & Conditions for previous Promotions, events and giveaways.